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Designing domestic work platforms: A case study of Urban Company
This report explores how workers and customers navigate the introduction of technology into the domestic and personal services work sector in India, which has historically functioned through informal word-of-mouth networks and employs people largely belonging to marginalised communities.
Digital Services Act Human Rights Alliance: Don’t compromise on the protection of fundamental rights in the ongoing negotiations
As the final stage of the trialogue negotiations on the Digital Services Act (DSA) is approaching, ECNL, as part of the DSA Human Rights Alliance, is calling for the Act to truly comply with international human rights standards.
