Roxana is a telecommunication engineer with 27 years of experience in the application of information and communication technologies for development (ICT4D). She connected her first modem to Fidonet 33 years ago, and since then has worked in 30 countries all over the world, including eight months redesigning the telecoms infrastructure of Afghanistan after the war. Having a generalist approach to ICTs, she has worked for several international organisations, governments and commercial enterprises. She is the author of three books and over 120 articles. At APC she coordinated the Global Information Society Watch (www.giswatch.org) until 2017, and the subgranting Programe in 2017 and 2018. One day she would like to resume her doctorate on Agents and MOOCs. Most of her writings can be accessed at www.roxanabassi.com.ar.
Purpose of position
The IT services and support coordinator is a member of the technical team and its role is to lead development of and support use of the IT infrastructure and services needed for APC staff to work effectively and efficiently.