digitalisation

Inside the Digital Society: Good (digital) government
Inside the Digital Society: Good (digital) government 18 May 2020 David Souter

What does good government mean in principle? How is it altered by the digital society? How should government and the digital world respond?

Inside the Digital Society: Digital inclusion and social inclusion
Inside the Digital Society: Digital inclusion and social inclusion 23 February 2020 David Souter

In this week's column, David Souter explores how in the digital world we often assume that digital access improves access to services. And so it does – for most people in most cases, but not for all in all. Those designing policies and plans for digital access to public (and private) services should remember always that the real aim is access to services not digitalisation, he states.

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