“With GEM I began to appreciate why sometimes the women that are part of our community resist the empowerment process. I used to be annoyed but now I understand that this is the product of years of conditioning and it will take some effort to reverse the trend. GEM helps you see the situation for what it is, so you can optimise your resources where you can make the maximum impact in creating change,” John Dada has been a GEM user since 2007 in rural Nigeria. GEM is an evaluation tool for determining whether ICTs are really improving or worsening women’s lives and for promoting positive change. GEM has been developed from the ground up, and has involved the collaboration of hundreds of community-based organisations and individuals since its first design in 2002.