“He is as useless as a dog” this was part of a Facebook post by a young Kenyan photographer on the wall of a Kenyan politician, Mr. Lewis Nguyai. The Facebook post has since led to the photographer’s arrest and may ultimately result in a defamation suit. Kenya’s National Cohesion and Integration Commission (NCIC) which was set up after the post election violence in 2008 to “promote equality of opportunity, good relations, harmony and peaceful coexistence between persons of different ethnic and racial backgrounds in Kenya” claims that they received 60 complaints in February 2012 regarding defamatory comments made about individuals on social media web sites. In most countries defamation is entrenched in local laws and mostly predicated on Article 11 of the Universal Declaration of Human Rights, which guarantees legal protection against “attacks upon … honour and reputation”.
India is known as an IT powerhouse but still has the greatest number of poor people of any country in the world. India’s experience with policies for digital inclusion therefore may offer some useful lessons for other developing countries. This case study provides an analysis of the ambitious Common Service Centres (CSCs) scheme of the National e-Governance Plan.