Strategic use of information and communication technologies by civil society organisations (CSOs) is not technology-driven; it requires a deep understanding of the context in which the technology is being deployed. It means ensuring that tools and technologies that can support CSOs in meeting their strategic objectives (or mission) exist and are available and accessible. Availability and accessibility covers a range of factors, such as infrastructure, cost, intellectual property dispensations, and adherence to standards. Strategic use also requires that CSOs are aware of the range of technology options available and have the skills and knowledge to use them effectively and securely, and that they understand their own organisational context and needs.
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Source: APC Annual Report 2005
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